Check-in of departing passengers at the airport begins no later than two hours prior to the departure of the aircraft (depending on the type of aircraft and the number of passengers) on international flights and no later than 1.5 hours prior to the departure of the aircraft (depending on the type of aircraft and the number of passengers) on domestic flights and ends 40 minutes before departure of the aircraft.

Passengers who are late for check-in are not registered.

Items prohibited for carriage in hand baggage:

Identification documents that can be presented at the check-in for domestic flights

Passport of a citizen of the Republic of Kazakhstan / Diplomatic passport of the Republic of Kazakhstan / Service passport of the Republic of Kazakhstan

Сitizen’s identity card

Foreigner’s residence permit

Seafarer’s identity document

Stateless person certificate

Refugee identity card

Certificate of return

Birth certificate

Travel document

Foreign passport